Istanbul Okan University utilizes CRM systems to strengthen student relationships and enhance the efficiency of educational processes. Our mission is to reinforce student relationships, improve communication, and continuously develop our educational practices. By adopting a needs-sensitive approach towards our students, we aim to contribute to their academic and social development. Through the analysis of data obtained via CRM systems, we strive to increase student satisfaction and elevate the quality of education. Consequently, we aim to enhance both our academic success and student satisfaction.
Student Relationship Management: CRM facilitates the effective management of relationships with prospective, current, and alumni students. This, in turn, increases student satisfaction and fosters loyalty.
Data Analysis: The collection and analysis of student data contribute to identifying needs and developing educational programs. This is critical for providing a better educational experience.
Student Support Services: CRM systems allow for the monitoring of student needs and the organization of support services. This helps students enhance their academic and social achievements.
Corporate Collaborations: CRM contributes to the development of interactions and collaborations with the business world, thereby supporting students and alumni in accessing career opportunities.
